How can we help?

Everything you need to know about setting up and using Tracebit.

Getting Started

Simply add our lightweight tracking script to the <head> of your website. Each site has a unique Site ID that you can find in your dashboard settings.

Yes! Tracebit automatically handles route changes for Next.js, React, Vue, and other modern frameworks without any manual configuration.

Features & Data

We collect anonymous page views, referrers, device types, and geographical regions (country/city). We never collect PII (Personally Identifiable Information).

Absolutely. Our analytics engine processes events within milliseconds. Paid users can even click the 'Live Pulse' indicator to see exactly which pages are being viewed right now.

Simply add UTM parameters (utm_source, utm_campaign) to your URLs. Tracebit will automatically pick them up and display them in the 'Top Campaigns' section of your dashboard.

Privacy & Security

Yes. Because we don't use cookies and don't collect personal data, you don't even need a cookie banner to use Tracebit.

All data is securely stored in encrypted PostgreSQL databases located in high-compliance data centers.

Billing

Yes, we offer a 7-day full-featured trial for all new sites so you can experience the platform before committing.

As per our terms, we do not offer refunds once a subscription has been activated. This ensures we can maintain our high-performance infrastructure.

Still have questions?

Can't find the answer you're looking for? Reach out to our support team.

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