How can we help?

Everything you need to know about setting up and using Tracebit.

Getting Started

Simply add our lightweight tracking script to the <head> of your website. Each site has a unique Site ID that you can find in your dashboard settings.

Yes! Tracebit automatically handles route changes for Next.js, React, Vue, and other modern frameworks without any manual configuration.

Features & Data

We collect anonymous page views, referrers, device types, and geographical regions (country/city). We never collect PII (Personally Identifiable Information).

Absolutely. Our analytics engine processes events within milliseconds, so you see your visitors as they interact with your site.

Privacy & Security

Yes. Because we don't use cookies and don't collect personal data, you don't even need a cookie banner to use Tracebit.

All data is securely stored in encrypted PostgreSQL databases located in high-compliance data centers.

Billing

Yes, we offer a 14-day full-featured trial for all new sites so you can experience the platform before committing.

As per our terms, we do not offer refunds once a subscription has been activated. This ensures we can maintain our high-performance infrastructure.

Still have questions?

Can't find the answer you're looking for? Reach out to our support team.

Email Support